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Agent console

Essential tools for community management

Ensure quality content

Whether your community is autonomous or requires the assistance of your customer service team, you have precise control over the activity on the community and the handling time of customer requests.

Dimelo Communities offers a sophisticated back-office for managing and interacting with your community.

Easily create and edit new content

With a few clicks, add new content to your community, categorize it, and unpublish questions.

Highlight the best answers

Let your customers vote for the best answers, or certify the most relevant content yourself.

Place the best answer at top of the list! You control your brand image from A to Z.

Easily moderate content posted by the community

You remain in control of the situation and all content posted on your community. You can unpublish a question or answer with a click.

 

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