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Multi-channel interface

Link all of your social media accounts

Link your Facebook pages

With Dimelo Social, you can perform the same functions that you can on your Facebook page, only more easily! You can like, reply, send a private message, remove or unpublish a post, block a user, etc., on all types of communications: public, private, sponsored, and comments.

Link your Twitter accounts

Reply in a matter of seconds! With Dimelo Social, you are one click away from retweeting, replying in public or by direct message, following someone, adding a tweet to favorites, and more.

What if your customer doesn't follow you? Dimelo takes care of everything: the interface automatically sends a tweet to your customers to ask them to follow you. A direct message will then be sent automatically.

There's more!

Link all of your social accounts: YouTube, Instagram, Google+... With Dimelo Social, the possibilities are endless! Connect all your social accounts to the Interface and easily manage your conversations regardless of the source.

Respond quickly, thanks to an interface designed to help you save time

Compose your answer in a rich text editor with a spell-checking module that displays the number of characters and allows you to send images.

Manage your brand image

The interface provides standard responses based on previous conversations in order to facilitate your agents’ work. You can also reassign a ticket to a more qualified agent and set up a validation system for replies.

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