Request a demo

HelloBank! Success Story

Social and Mobile Customer Care for a New Generation Digital Bank

Created in 2013 by BNP Paribas, HelloBank! is the first 100% digital bank. It targets young european customers needing an easy, safe and fast digital banking service.

To power the social CRM and customer engagement strategy of its newly-launched digital and mobile banking brand, Hello bank!, BNP Paribas chose Dimelo.

Read the Blog post: Hello bank! 100% digital Customer Relations in 5 questions

messages received every month
average response time on social media
of messages are private (DM on Twitter and Messenger)

Receive the HelloBank! Success Story by email

Hubspot tracking code

Dimelo Newsletter

Regularly receive news and trends about digital Customer Care

Any question?

Our team replies on Facebook Messenger!