Study: Customer Experience on social networks

Study: Customer Experience on social networks in 2016

Dimelo introduces its new Study: "Customer Experience offered by brands in 2016 on social networks".
This study was carried out on a panel of +100 customers B2C UK companies, during the 2nd half of 2016, through a mystery customer approach.

In this study: 

  • An overview of the Customer Experience offered by UK companies on social media in 2016
  • Zooms on specific topics
  • Ranking by industries
Etude Dimelo Réseaux sociaux expérience client

Receive the study by email

Hubspot tracking code

Dimelo Newsletter

Regularly receive news and trends about digital Customer Care

Any question?

Our team replies on Facebook Messenger!