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Our White Papers and Studies
Guide: Choosing the right Digital Customer Care channels
Everything you need to know to be available where your customers need you
Customer Experience on Social Networks
What is the Customer Experience offered by brands on social networks today?
Messenger: 5 tips to get you started
Customer Relations on Messenger: 5 tips to get you started
Our Success Stories
Direct Energie
Direct Energie chose Dimelo to assert its digital presence and maintain its outstanding customer service
iflix
iflix uses Dimelo to manage its customer interactions in 10 countries
PMU
PMU manages its digital Customer Relations with Dimelo
Proximus
Proximus has chosen Dimelo to manage its customer interactions on social networks, through chat and on its community
Electro Dépôt
Electro Depot manages its digital Customer Relations with Dimelo
AXA
AXA uses Messenger for its Customer Relations with Dimelo
Hello Bank
Hello bank!: 100% digital Customer Relations for a new generation bank
Leroy Merlin
Leroy Merlin chose Dimelo to manage its Customer Relations on social media
Ooredoo
Ooredoo integrated an instant messaging system into its mobile app... and it's a success
Canal + Afrique
CANAL+ Afrique chose Dimelo Mobile, an in-app Instant Messaging
SNCF
Since 2007, SNCF trusts Dimelo to manage its digital Customer Relations
Bouygues Telecom
Bouygues Telecom chose Dimelo to manage its customers community and answer to its clients on social media
Orange
Orange and Sosh manage customer interactions on social networks thanks to Dimelo
Innogy
Innogy manages its Customer Relations on social media with Dimelo
Canal +
CANAL+ moves its subscriber interactions into the digital domain, thanks to Dimelo
Deutsche Bahn
Deutsche Bahn has chosen Dimelo to build its new Q&A community and manage its customer interactions on social media