“Click to Chat” has already been adopted by numerous companies. Regarding consumers, 63% of them state that they are more likely to return to a website if it offers live …
Read more “4 tips to manage your Customer Relations via chat”
Ooredoo is the leading telecoms provider in the Middle Eastern, North African and Southeast Asian markets. This brand’s vision is to enrich the lives of the populations it serves, and …
The transition towards digital communication methods is happening faster than most people realize, and companies are not moving quickly enough to keep up with this change. This is the conclusion …
Read more “[Infographic] Customer Relations: 200 Billion Dollars wasted…”
RingCentral Engage recently launched a new product for the digital customer relations market: instant messaging integrated into mobile apps, or In-App Mobile Messaging. With Engage Mobile, companies can make their …
Read more “Interactive mobile apps: Live Chat or Instant messaging ?”
RingCentral Engage has released “Engage Chat,” a live chat module integrated into a single management console through which companies can manage all of their digital channels. “Engage Chat” has the …
